NBI Clearance Online: Application, Requirements & Renewal Guide

NBI Clearance is an important document issued by the National Bureau of Investigation and is required for first-time employment, travel abroad, or local government transactions. With the NBI Clearance Online Registration portal, applicants can easily apply for and schedule an appointment for NBI Clearance by filling out the form and paying the fee online.

The NBI Online Registration process has become hassle-free and more time-efficient with reduced paperwork. Here is a complete guide for regular applicants or those availing of the fee waiver as first-time job seekers (Republic ACT 11261) on how to get a hassle-free NBI Clearance.

Why NBI Clearance is Essential for First-Time Job Seekers Philippines

NBI Clearance is useful for many purposes, but it has great significance for job seekers in the Philippines. It is required by the employers to foresee the applicant’s personal verifications and criminal history check.

There is a perk under Republic Act 11261 for first-time job seekers. They are eligible to get their NBI clearance for free without any fee. This is a great step by the Philippine government to assist new job seekers to ease their financial burden for the clearance.

NBI Clearance For immigration and travel abroad

Besides this, NBI Clearance is also essential for immigration and travel abroad. This document stays for a year, followed by a renewal afterward.

NBI Clearance for First-time Job Seekers

Process to Apply for NBI Clearance through Online Registration

The NBI has made the clearance process simpler, easier, and quicker through the NBI Clearance Online Registration System. Here is a step-by-step guide to understanding the whole process.

Step 1

Visit the Official NBI Website:

Visit the NBI Clearance Online portal through your laptop or mobile. It is user-friendly and easy to use. First-time job seekers can click on https://firsttimejobseekers.nbi.gov.ph/ whereas regular or multipurpose NBI applicants can visit https://clearance.nbi.gov.ph/

Step 2

Create an Account

If you are a first-time user, sign up and register to create an account. You have to enter your correct basic information, like full name and date of birth, gender, employment status, contact details, etc. Your information must be right to avoid any inconvenience later.

Step 3

One-Time Password (OTP) Verification

After creating the account, an OTP will be sent to your given mobile number or email. It is important to enter the correct OTP within a given time before it expires. You may generate a new OTP on the spot in case the previous one expires.

Step 4

Fill out the Application Form

Fill out the NBI Clearance Application Form by adding all required personal details correctly. You have to add your information like address, occupation, etc. in the application form. Wrong information may cause an inconvenience and delay in the processing of the application.

Step 5

Schedule Your Appointment

Select your NBI branch where you want to proceed with the physical appointment. Select the most suitable time for you from the available date and time slot for your selected branch.

Step 6

Fee Payment

Pay the NBI Clearance fee after setting up your appointment. You can pay online through several payment portals like GCash, 7-Eleven, BYAD or online banking. A reference number, which is issued after scheduling the appointment, will be used while online payment to ensure the application is processed. The fee for the document is

Basic: ₱130
e-payment service fee: ₱25
Total Fee: ₱155

First-time job seekers can enjoy a fee waiver under Republic Act 11261.

Step 7

Personal Appearance

After completing the application form, take out a hard copy of the application to take along on a personal appearance in the branch. Take your 2 Valid IDs (original and copy) with the NBI Clearance receipt as proof that you’ve paid the Clearance. It’s okay to wear a semi-formal, formal dress or a polo shirt on your appointment day. No shorts or sportswear allowed.

NBI Clearance Form (PDF)

The NBI Clearance form is an important document to assure that its holder is free of any criminal record. This document is issued by National Bureau of Investigation in the Philippines. This document can be required on local government transactions, immigration, international travelling, or employment within a country. If you want to Clear your NBI Hit Status then you must read this post.

Want to Change Information in NBI Record?

Sample Template For NBI Clearance

You may get your NBI Clearance document within 3–10 working days after the submission of all documents. You can receive your document in hand from the branch where you have your biometrics and photographs. Your document can be delivered through courier service as well, for which separate charges are applied according to the courier delivery charges on location and distance. You may download your certificate through the online portal as well. This is what a sample NBI looks like.

required documents on Appointment day For NBI Clearance

Requirements & Valid ID

On your appointment day, a valid ID is required along with a hard copy of the filled-out application form. Do not forget to take your original ID card and its copy for personal identity verification. NBI Clearance requires any of the following government-issued IDs. Take any of the following original ID along with its copy. Any of these valid IDs can be presented:

Passport
Driving license
UMID (Unified Multi-Purpose ID)
Postal ID
Voter’s ID
SSS ID

Biometrics and Picture

On the day of the appointment, a branch officer assists you in taking biometrics and your clear photograph. They will also scan your fingerprints. You should appear with the following documents in the branch on your appointment day on time to avoid missing your slot.

Application form
Payment receipt (if applicable)
Any valid ID issued by the government

The whole process may take an hour, depending on the number of staff members available or the number of applications received.

Payment Options For NBI Clearance

To make the payment of the clearance fee easier for the applicants, the NBI Clearance Online System has partnered with different payment platforms like GCash, 7-Elevent, Bayad Center and other banking options.

How to Pay via GCash

Follow these simple steps for fee payments through the GCash app.

Open your GCash app
Login using your existing credentials. You may signup incase of a new user.
Select the ‘Pay Bills’ option and choose the ‘Government’ category.
Click on ‘NBI Clearance’ and enter the issued reference number.
Enter transaction details by entering the amount of money and press ‘confirm.’
Download the confirmation receipt as proof of payment. You may take a screenshot of the receipt as well. This will be useful on appointment day.

How to Pay via 7-Eleven

Visit the nearest 7-Eleven branch and access the ‘CLIQQ kiosk’.
Choose the NBI Clearance payment option and enter your reference number.
You will get a payment slip through the machine. Provide this slip to the cashier to complete your payment process.
Keep the receipt as payment evidence. This is used to be attached to the application on the day of the appointment.

NBI Office Locations and Work Hours

There are many branches and offices of NBI within the city. Office time lies between 8:00 a.m. and 5:00 p.m. from Monday to Friday. It is good to confirm working hours beforehand to avoid any inconvenience. It is important to confirm the opening of the branch if you are scheduling during the holiday season.

NBI Clearance Branches, Office, and Outlet

City-based appointments help people approach the location conveniently, saving time and energy.

Iloilo: The NBI Clearance Center here has friendly staff with efficient services. You can pick a best-suited time slot to visit here.

Cebu: There are many NBI centers here in Cebu. Its main center is at J. Centre Mall in Mandaue City. This branch has big parking. It is a crowded center, so better to book an early appointment here.

Baguio: NBI is located at Baguio City Hall. This branch provides organized services and lies in a scenic locality.

Davao: The NBI Regional Office XI in Davao has a large number of applicants due to the friendly and efficient staff here.

Tuguegarao: This center is easy to locate and known for its organized and smooth process system.

Validity Period for NBI Clearance

Your NBI Clearance remains valid for 1 year from the issuance date. The document can be renewed after a year if needed further for any official purpose.

If you are unable to receive your BI Clearance on your scheduled date, NBI will keep your document for a limited period. It’s always important to get your document as soon as possible to avoid any inconvenience.

NBI Clearance Online Renewal Appointment

After 1 year of validity period, the document expired. However, it can be renewed. Appointment for renewal is a bit different from a new appointment procedure. A few things are the same in them too:

Visit NBI official website.
Select the language from the NBI website.
Login using previous NBI account credentials.
Choose the ‘Renewal’ option.
Enter the old ID number that is available.
After verification of the previous history, you get a form to fill out.
After completion of the application, submit the NBI renewal fee. It’s greater than the new one, which is ₱330 along with ₱25 e-payment service charges.

After completion of the process, wait for up to 10 days to get your renewed NBI Clearance document.

Hard Copy of NBI Clearance

You can take a printout of the document on an A4 sheet. For this, you can access the document through the portal. Make sure your system is connected to the printer.

In case of any issue with the printing, such as a system error, you may try logging in again and generate a print preview of your document. If the problem persists, NBI customer support can be accessed for assistance.

NBI Clearance eServices

NBI Clearance eSercices provides assistance for online verification and to first-time job seekers using the NBI Clearance Online

Online Verification

One can verify the validity and authenticity of your NBI Clearance.

First-Time Jobseekers

First-time job seekers can get guidelines and details on the portal regarding their Clearance. The applicant may visit the NBI Clearance website to find more details on each service.

Common Issues During the NBI Clearance Online Registration Process

The NBI Online Registration portal is quite easy to use; however, some issues can still be faced. Here are some common issues with the solution:

OTP Not Received

Sometimes OTP is not received by an applicant. In such a situation, please recheck your mobile number or email is correctly provided. You must check your internet connection and request a new OTP.

Delay in Payment Confirmation

Sometimes, payment confirmation is delayed due to a down connection of the payment portal. Do not panic in such a situation. You may hold your payment receipt and try again later.

Invalid or Expired Reference Number

The reference number is used while making the fee transaction. Ensure to make clearance fee payment within 48 hours of reference number received. If you delay, it expires, and you have to undergo the scheduling process again and if you want to Recover Your NBI Number you can read here about it.

Contact

There are two contact numbers of NBI to cater to the Smart and Globe users. So, for any query or appointment, you may call the given numbers according to your user status. Contact numbers are:

For Smart: 09617319404
For Globe: 09551405330

Frequently Asked Questions (FAQs)

What is the validity period of NBI Clearance?

This document is valid for one year from the date of issuance. You may renew it a little time ago before its expiry, in case you need it.

Is it possible to reschedule an NBI appointment?

Yes, you can reschedule your appointment through your NBI account on the portal. Any change in appointment can be made at least 24 hours before the original appointment date.

Can someone visit NBI even if they missed an appointment online?

If you miss your appointment, you can still visit the NBI office within the next few days. This will consume more time as priority will be given to scheduled appointments first.

What is the expected delivery time of NBI Clearance?

This document will be delivered in 3 to 7 days in Metro Manila and Luzon. It may take 7 to 10 days in Visayas and Mindanao

What is the difference between NBI Clearance and Police Clearance?

Both documents serve the same purpose. However, the scope is different. Police Clearance is meant for the locality where it was issued, whereas NBI is meant to cover the entire Philippines.