NBI Clearance Online Application : Process and Requirements
NBI Clearance is a crucial document in the Philippines required for various purposes like first-time employment, travel abroad, government transactions, and more. The NBI Online Registration system has simplified the application process, allowing applicants to easily apply, schedule an appointment, and pay the necessary fees without the hassle of long queues.
This guide will walk you through the NBI Clearance online registration process, including the step-by-step application and fee payment instructions, and provide key information about NBI Clearance for first-time job seekers
Step-by-Step Guide to NBI Online Registration
The NBI Online Registration process has been made simple, quick, and user-friendly. Here’s how to get your NBI Clearance online.
Step 1
Visit the Official NBI Website
To start, visit the official NBI online portal:
For Regular Applicants: Regular NBI Clearance Portal
For First-Time Job Seekers: First-Time Job Seekers Portal
Step 2
Register for an Account
- Sign up for a new account by providing your basic information such as:
- Full name
- Date of birth
- Gender
- Employment status
- Contact details
- Ensure that all the information is accurate to avoid delays in processing your clearance.
Step 3
One-Time Password (OTP) Verification
- After registration, an OTP (One-Time Password) will be sent to your email or mobile number.
- Enter the six-digit OTP within the specified time limit (usually 5 minutes) to verify your account.
Step 4
Complete the Application Form
- Fill out the NBI Clearance Application Form, including all required personal details:
- Address
- Occupation
- Civil status
- Birthplace
- Ensure the information is correct to prevent any issues during verification.
Step 5
Schedule Your Appointment
- Choose the NBI branch where you want to process your clearance and select an available appointment date and time.
Step 6
Fee Payment
- After scheduling your appointment, proceed to pay the NBI clearance fee.
- Fee Breakdown:
- Basic Fee: ₱130
- e-payment Service Fee: ₱25
- Total Fee: ₱155
- Fee Breakdown:
- First-time job seekers are exempt from this fee under Republic Act 11261.
Step 7
Personal Appearance at NBI Branch
- On the scheduled date, bring:
- Printed application form
- Payment receipt
- Two valid IDs (Original and photocopy)
- Wear appropriate attire (semi-formal or formal) to your appointment.
NBI Clearance Form
The NBI Clearance form is an important document to assure that its holder is free of any criminal record. This document is issued by National Bureau of Investigation in the Philippines. This document can be required on local government transactions, immigration, international travelling, or employment within a country. If you want to Clear your NBI Hit Status then you must read this post.
Want to Change Information in NBI Record?
Sample Template For NBI Clearance
You may get your NBI Clearance document within 3–10 working days after the submission of all documents. You can receive your document in hand from the branch where you have your biometrics and photographs. Your document can be delivered through courier service as well, for which separate charges are applied according to the courier delivery charges on location and distance. You may download your certificate through the online portal as well. This is what a sample NBI looks like.
What to Bring for Your NBI Appointment
Requirements & Valid ID
On your appointment day, a valid ID is required along with a hard copy of the filled-out application form. Do not forget to take your original ID card and its copy for personal identity verification. NBI Clearance requires any of the following government-issued IDs. Take any of the following original ID along with its copy. Any of these valid IDs can be presented:
- Passport
- Driving license
- UMID (Unified Multi-Purpose ID)
- Postal ID
- Voter’s ID
- SSS ID
Biometrics and Picture
On the day of the appointment, a branch officer assists you in taking biometrics and your clear photograph. They will also scan your fingerprints. You should appear with the following documents in the branch on your appointment day on time to avoid missing your slot.
- Application form
- Payment receipt (if applicable)
- Any valid ID issued by the government
The whole process may take an hour, depending on the number of staff members available or the number of applications received.
Payment Options For NBI Clearance
To pay for your NBI clearance, you can use the following methods:
- GCash
- 7-Eleven
- Bayad Center
- Bank Over-the-Counter (select branches)
- ECPay
Make sure to use your reference number when making the payment to ensure proper processing.
To make the payment of the clearance fee easier for the applicants, the NBI Clearance Online System has partnered with different payment platforms like GCash, 7-Elevent, Bayad Center and other banking options.
How to Pay via GCash
Follow these simple steps for fee payments through the GCash app.
- Open your GCash app
- Login using your existing credentials. You may signup incase of a new user.
- Select the ‘Pay Bills’ option and choose the ‘Government’ category.
- Click on ‘NBI Clearance’ and enter the issued reference number.
- Enter transaction details by entering the amount of money and press ‘confirm.’
- Download the confirmation receipt as proof of payment. You may take a screenshot of the receipt as well. This will be useful on appointment day.
How to Pay via 7-Eleven
- Visit the nearest 7-Eleven branch and access the ‘CLIQQ kiosk’.
- Choose the NBI Clearance payment option and enter your reference number.
- You will get a payment slip through the machine. Provide this slip to the cashier to complete your payment process.
- Keep the receipt as payment evidence. This is used to be attached to the application on the day of the appointment.
NBI Office Locations and Work Hours
There are many branches and offices of NBI within the city. Office time lies between 8:00 a.m. and 5:00 p.m. from Monday to Friday. It is good to confirm working hours beforehand to avoid any inconvenience. It is important to confirm the opening of the branch if you are scheduling during the holiday season.
NBI Clearance Branches, Office, and Outlet
City-based appointments help people approach the location conveniently, saving time and energy.
Iloilo: The NBI Clearance Center here has friendly staff with efficient services. You can pick a best-suited time slot to visit here.
Cebu: There are many NBI centers here in Cebu. Its main center is at J. Centre Mall in Mandaue City. This branch has big parking. It is a crowded center, so better to book an early appointment here.
Baguio: NBI is located at Baguio City Hall. This branch provides organized services and lies in a scenic locality.
Davao: The NBI Regional Office XI in Davao has a large number of applicants due to the friendly and efficient staff here.
Tuguegarao: This center is easy to locate and known for its organized and smooth process system.
Validity Period for NBI Clearance
Your NBI Clearance remains valid for 1 year from the issuance date. The document can be renewed after a year if needed further for any official purpose.
If you are unable to receive your BI Clearance on your scheduled date, NBI will keep your document for a limited period. It’s always important to get your document as soon as possible to avoid any inconvenience.
NBI Clearance Online Renewal Appointment
After 1 year of validity period, the document expired. However, it can be renewed. Appointment for renewal is a bit different from a new appointment procedure. A few things are the same in them too:
- Visit NBI official website.
- Select the language from the NBI website.
- Login using previous NBI account credentials.
- Choose the ‘Renewal’ option.
- Enter the old ID number that is available.
- After verification of the previous history, you get a form to fill out.
- After completion of the application, submit the NBI renewal fee. It’s greater than the new one, which is ₱330 along with ₱25 e-payment service charges.
After completion of the process, wait for up to 10 days to get your renewed NBI Clearance document. You can learn about How to Track Your NBI Clearance Online
Hard Copy of NBI Clearance
You can take a printout of the document on an A4 sheet. For this, you can access the document through the portal. Make sure your system is connected to the printer.
In case of any issue with the printing, such as a system error, you may try logging in again and generate a print preview of your document. If the problem persists, NBI customer support can be accessed for assistance.
NBI Clearance eService’s
NBI Clearance eService’s provides assistance for online verification and to first-time job seekers using the NBI Clearance Online
Online Verification
One can verify the validity and authenticity of your NBI Clearance.
First-Time Jobseekers
First-time job seekers can get guidelines and details on the portal regarding their Clearance. The applicant may visit the NBI Clearance website to find more details on each service.
Why NBI Clearance is Essential for First-Time Job Seekers Philippines
NBI Clearance is useful for many purposes, but it has great significance for job seekers in the Philippines. It is required by the employers to foresee the applicant’s personal verifications and criminal history check.
There is a perk under Republic Act 11261 for first-time job seekers. They are eligible to get their NBI clearance for free without any fee. This is a great step by the Philippine government to assist new job seekers to ease their financial burden for the clearance.
NBI Clearance For immigration and travel abroad
Besides this, NBI Clearance is also essential for immigration and travel abroad. This document stays for a year, followed by a renewal afterward.
Common Issues During the NBI Clearance Online Registration Process
The NBI Online Registration portal is quite easy to use; however, some issues can still be faced. Here are some common issues with the solution:
OTP Not Received
Sometimes OTP is not received by an applicant. In such a situation, please recheck your mobile number or email is correctly provided. You must check your internet connection and request a new OTP.
Delay in Payment Confirmation
Sometimes, payment confirmation is delayed due to a down connection of the payment portal. Do not panic in such a situation. You may hold your payment receipt and try again later.
Invalid or Expired Reference Number
The reference number is used while making the fee transaction. Ensure to make clearance fee payment within 48 hours of reference number received. If you delay, it expires, and you have to undergo the scheduling process again and if you want to Recover Your NBI Number you can read here about it.
Full Appointment Slots
- Appointment slots can fill up quickly, so check the portal regularly for cancellations or available slots at different branches.
Missing Documents
- Ensure that you bring all the required documents, including your valid IDs and payment receipt.
Contact
There are two contact numbers of NBI to cater to the Smart and Globe users. So, for any query or appointment, you may call the given numbers according to your user status. Contact numbers are:
- For Smart: 09617319404
- For Globe: 09551405330
Read more here for NBI Hotline Cellphone Number: Recommended For Prompt Assistance.
Frequently Asked Questions (FAQs)
What is the validity period of NBI Clearance?
This document is valid for one year from the date of issuance. You may renew it a little time ago before its expiry, in case you need it.
Is it possible to reschedule an NBI appointment?
Yes, you can reschedule your appointment through your NBI account on the portal. Any change in appointment can be made at least 24 hours before the original appointment date.
Can someone visit NBI even if they missed an appointment online?
If you miss your appointment, you can still visit the NBI office within the next few days. This will consume more time as priority will be given to scheduled appointments first.
What is the expected delivery time of NBI Clearance?
This document will be delivered in 3 to 7 days in Metro Manila and Luzon. It may take 7 to 10 days in Visayas and Mindanao
What is the difference between NBI Clearance and Police Clearance?
Both documents serve the same purpose. However, the scope is different. Police Clearance is meant for the locality where it was issued, whereas NBI is meant to cover the entire Philippines.
How much does NBI Clearance cost?
The standard fee is ₱130, plus a ₱25 service charge for e-payment. First-time job seekers are eligible for a fee waiver.
What are the requirements for NBI Clearance?
You need at least two government-issued valid IDs, a payment receipt (if applicable), and the completed application form.
How do I apply for NBI Clearance online?
Visit the official NBI website, fill out the application form, schedule an appointment, pay the fee, and appear in person at the NBI branch.
What is NBI Clearance?
NBI Clearance is an official document issued by the National Bureau of Investigation in the Philippines, certifying that an individual has no criminal record.